FAQ

 

About Joginder Nursery

Joginder Nursery has been in business since 1936 and is among the first Nurseries of Delhi & NCR. The Nursery was started by Late Shri Joginder Singh Saini and now headed by Shri Padam Chand Saini with his 2 Sons i.e Mr. Arun Saini & Mr. Dhruv Saini.  

"I have catered to hundreds of MNC’s, Hotels and Architects who need Plants and Trees or Landscaping Solutions" but now we also want to cater to the Common plant lover who has small needs of plants and Trees in their homes. In this modern era where everything is going online and everyone want to purchase hassle free, we thought of introducing an online Nursery. Here when the customer orders his selection of plants and trees, we do our very best to provide each and every customer with the best quality of plants & trees, fastest delivery, and overall best service for the money spent” says Mr Padam. We thank you for choosing Joginder Nursery as your local nursery supplier.


Delivery Order Time

Due to the huge demand and supply of the plants and trees our delivery van is always on the Run. We segregate our delivery orders according to the Delhi NCR Zones in the maximum time of 7 working days of a week. So when you order a plant online we categorize your zone accordingly and from the very next day to the 7th day, you can expect your order. In case of Non availability of Plants and Trees Order, while purchasing the availability is mentioned. From our side we take full measure to best upkeep the stock, but due to large stock upgrading the same might take some delay. Don’t worry as soon as you order you ll receive a call from our call executive who confirms your order with the availability, expected date and time you ll be able to receive your plants. Either you can keep tracking your order online with our track your order section or with the designated executive who calls you.


How do I contact Joginder Nursery?

       Our Contact Number: +91-9810005924, +919999924248, +919999934572. Email contacts: info@jogindernursery.com, jnursery@gmail.com.  We reply fast on emails.


Driving Directions

How do I get to Joginder Nursery?

Our Office Address is Dargah Chasti Masjid, Opp. Marina Hotel, Connaught Circus, New Delhi 110001. This is our Admin & Marketing Office and no plants and Trees are grown here. Our Nursery address is Near Machhli Farm, Dahisra Road, Palla Village, Bakhtawarpur, Delhi - 110036. If you are coming from I.S.B.T (Inter State Bus Terminus), Kashmere Gate. Drive towards mukarba chowk via wazirabad. From Mukarba Chowk take the Karnal diversion which will take you to GT Karnal Road to Water Splash Park/ Lavanya Hotel also known as Shanidev Red Light Chowk. Turn Right now to Bakhtawarpur Rd approaching Subash Circle. Turn left from the Subhash Cirlcle and take the 4-5 km straight road approaching village Palla Majra Machli ka Talab. From there take the straight govt. school road which will lead you to the Sai Temple. Take down Left in the Farms and among them is Joginder Nursery spread in 6 acres.


Methods of Payment

What payment methods do you accept?

Our website accept all major Credit Cards /Debit Cards (Visa, MasterCard, American Express, and Discover), Demand Draft & Cheques (Please allow up to 3 business days for Cheque to clear). Also in case of Cash Payment you can deposit directly in our Bank account

 

Joginder Nursery

H.D.F.C. Bank Ltd.

A/C No. : 03392320000570

IFSC Code: HDFC0000339 

You are also welcome at our Nursery and buy plants there directly. Either you bring your Vehicle or we can help you with the Transporter. Cash is the only payment option at the Nursery. Please fix an appointment with us in case you are coming directly. 


Minimum Order

There is no minimum order as such.


Order Status

How do I check the status of my order?

Now you can check the status of your order online. Once you order your plants and Trees we start processing your order, therefore your order is in the “Processing” mode. Once your ordered Plant and Trees are on your way from our nursery through courier/ delivery van the status is updated to “In-Transit”. When Plants are finally delivered to you we update “Dilivered”.


Ordering Information

How do I place an order?

There are four ways to order:

1. You may place an order online using our Secure Checkout System by using your credit or Debit Card.

2. In case you are not comfortable with credit/ debit cards then you may choose the plants from our website with names and height and quantity mentioned and write email to us with a wire transfer, cheque or D.D. Once your payment is processed we send the plants at your address.

3. You may also contact us personally @ +91-9810005924, and we can take your information over the phone.  In this case you again will have to send a cash/cheque/wire transfers first before delivery. You can also drop payment at our centrally located office in Delhi at Connaught Place, Outer Circle.

4. You may come directly to our nursery in Palla, New Delhi and purchase your plants here, and you can pay cash.
 


Pruning

What about pruning?

Most deciduous fruit trees are pruned, free of charge, prior to shipping. We recommend 1/3 pruning of trees. Other trees, shrubs, bulbs, perennials, etc. may be pruned as deemed necessary by the shipping manager, to facilitate the most efficient method of delivery and to insure the most favorable survivability.


Return Policy

Do we offer refunds?

Cancellations for orders placed with Joginder Nursery are not accepted, because Joginder Nursery reserves and holds the ordered plants for the customer, as soon as the order is placed. Refunds are only available in cases, if plants ordered are not “in house” in terms of season non-availability or stock non-availability. Secondly in case of In-Transit Damages i.e. either our courier Co. or Delivery Van damages plants en-route, the customer should not accept the plant and promptly file a complaint to us. The Courier Co. will reimburse to Joginder Nursery and we in turn will reimburse to you.